FAQ

1. What products do you sell?

Ella’s Bloom offers curated Indian and Indo-Western designer wear including sarees, lehengas, sharara suits, kaftans, drape outfits, boho bags, jewellery, and statement accessories.

 

2. Are your outfits ready to wear or customizable?

We offer both ready-to-wear styles and selected customizable pieces. Feel free to contact us for sizing, styling, or customization enquiries.

3. Do you ship Australia wide?

Yes, we ship across Australia and also offer selected international shipping options.

4. How long does shipping take?

Ready-to-ship items are usually dispatched within 1–3 business days. Delivery times may vary depending on your location and custom orders.

5. Do you offer returns or exchanges?

Due to the boutique and limited nature of our collections, we generally do not offer returns for change of mind. Please contact us if there is an issue with your order.

6. How do I choose the correct size?

Each product includes detailed measurements in the description. If you need help choosing your size, feel free to contact us before purchasing.

7. Are the colours exactly the same as shown in photos?

We try our best to display colours accurately. However, slight variations may occur due to lighting, photography, and screen settings.

8. Are your products handmade?

Many of our pieces feature handcrafted embroidery, embellishments, mirror work, or boutique finishing, making every outfit unique.

9. Do you restock sold out designs?

Some popular styles may be restocked, while many boutique pieces are limited edition and may not return once sold out.

10. How can I contact Ella’s Bloom?

You can contact us through Instagram DM, website contact form, or WhatsApp for styling assistance and order enquiries.

11. Do you offer styling help?

Yes! We love helping customers style outfits for weddings, festive events, vacations, parties, and special occasions.

12. Are the model images real?

Some images may include AI-generated styling inspiration alongside original product photos and videos to help visualize the outfit styling.

NOTE-At Ella’s Bloom, we focus on unique boutique fashion with limited pieces and statement styling.


1. What makes your handcrafted bags different from others?

At Ella's Bloom, our bags are premium, artisanal pieces inspired by bohemian and global traditions. Each is hand-knotted (macrame), hand-embroidered (Banjara boho), or meticulously crafted (metal clutches) by skilled artisans. We prioritize durable materials, unique detailing-like fringes, mirrors, tribal motifs, and polished metallic finishes-and thoughtful design for both style and everyday functionality.

2. Why choose Ella’s Bloom bags?

Our bags blend expressive bohemian charm with timeless elegance. They offer more than just carry-they support sustainable, slow fashion by using quality craftsmanship that lasts, reducing the need for fast-fashion replacements. Whether for daily adventures, festivals, travel, or special evenings, they add individuality and soul to your look.

3. What styles and sizes are available?

We offer a curated range to suit different needs:

  • Macrame Bags: Relaxed totes and slings with spacious interiors for everyday essentials.
  • Banjara Boho Bags: Vibrant crossbody, tote, and clutch styles with embroidery, mirrors, and tribal accents-perfect for bold statements.
  • Metal Clutches: Compact, elegant evening pieces in various metallic tones.

Accessories: Charms, tassels, and add-ons to customize any bag.
Most bags are one-size-fits-most with adjustable straps or roomy compartments; check individual product pages for exact dimensions.

4. Are these bags good for gifting?

Absolutely! Our handcrafted bags make thoughtful, unique gifts for birthdays, anniversaries, housewarmings, weddings, or festivals. Each piece arrives beautifully presented, showcasing artisanal detail that feels personal and luxurious. They’re especially appreciated by those who love boho, ethnic, or sustainable style.

5. Can I use your bags for travel, festivals, or everyday wear?

Yes-our collections are versatile:

  • Macrame and Banjara Boho Bags are lightweight yet spacious, ideal for market days, weekend getaways, festivals, or casual outings.
  • Metal Clutches suit evenings, parties, or date nights.
  • Crossbody styles offer hands-free convenience for travel or events.
    All are designed for real-life use with durable stitching and comfortable straps.

6. Do your bags come with adjustable straps or closures?

Most slings, crossbodies, and totes feature adjustable or long straps for versatile wear (shoulder, crossbody, or hand-carry). Clutches often include secure clasps or magnetic closures. Check product descriptions for specifics-many Banjara styles have beaded or fringe details on straps for added flair.

Bag Care & Maintenance Guidelines

To keep your handcrafted bags looking beautiful:

  1. Spot clean gently with a soft, damp cloth and mild soap; avoid soaking or machine washing.
  2. For macrame bags: Brush fringes lightly to maintain texture; air dry away from direct sun.
  3. For embroidered Banjara boho bags: Protect mirrors and beads from heavy rubbing; store in a dust bag if possible.
  4. For metal clutches: Wipe with a soft microfiber cloth to maintain shine; avoid abrasive surfaces or chemicals.
  5. General tips: Store in a cool, dry place. Natural materials may develop a unique patina over time-this adds character. Avoid prolonged exposure to water, extreme heat, or direct sunlight to preserve colors and details.
  6. Accessories: Tassels and charms can be gently reshaped if needed.

For more information contact us on  ellasbloomau@gmail.com